100% Customer Satisfaction

14 Day Easy Return

At RubberTrackCanada.ca we stand 100% behind our products, however if for any reason you’re not completely satisfied, just email us you would like to return the unused product within 14 days of receipt, and you’ll get a full refund of the purchase price, no questions asked.

Return provisions:

  • Are purchased directly on-line from RubberTrackCanada.ca 
  • Have no payment balance outstanding
  • Have been issued a Return Merchandise Authorization code (RMA)
  • Have notified us less than 14 days since the receipt date by filling out our on-line product return form. 

Refunds will be issued:

  • Directly to the registered customer who purchased the product
  • In the same form as the original payment was received. eg. Credit Card
  • Within 15 days of the product being returned to the location specified by RubberTrackCanada.ca upon issuance of the RMA
  • All products must be returned to RubberTrackCanada.ca at purchaser’s expense including freight or customs duty fee's if applicable
  • If the tracks were originally shipped with FREE SHIPPING terms, the actual shipping costs for the order will be charged back to the customer
  • A 5% credit card re-processing fee will be charged back to the customer if a credit card was used for the original transaction