Shipping & Delivery
- We offer FLAT RATE ground shipping to all Canadian Provinces. The shipping rate will be calculated during the online checkout process, the cost is based on the weight of the track(s) purchased plus your delivery area.
CANADA EXEMPTED AREAS - Labrador, NWT, Nunavut & Yukon:
- All orders shipped to these Territories are quoted ground shipping with best available logistics carrier and additional charges will be applied. If you are from one of these areas, please contact us directly for a direct quote.
We ship only within Canada and do not ship to any other countries at this time.
Same-day Shipping for Stocked Items:
Orders for stocked merchandise placed by 2 PM Mountain Time ( 4 pm Eastern) are normally shipped the same business day (excludes weekends and holidays). The vast majority of items are stocked for same-day shipping, as indicated above item descriptions
Non-Stock Ordered Items:
We strive to have non-stock or special-order parts expedited shipped from our manufacturing facility but do not guarantee ETA time on these orders. Upon completion of the manufacturing process of our tracks it may take 8-12 weeks to receive special ordered items.
TYPICAL FREIGHT PACKAGE SIZE
All rubber track items are package wrapped on a pallet and shipped by a freight delivery service for curbside delivery.
Wood Pallet Shrink Wrapped | Size: 4' L x 4' W x 36" H | Weight: 15 kg Pallet + Track(s) Weight
ESTIMATED DELIVERY TRANSIT TIME
Time-in-Transit for Stocked Merchandise:
We use common LTL Carriers for stocked items shipped from the RubberTrackCanada.ca warehouse out of Edmonton, AB Canada.
United States Shipping
At this time we do not ship outside of Canada.
IMPORTANT: Normally the freight company will contact you by phone in advance of the delivery, to let you know the expected arrival window. We strongly recommend that you or someone you trust be at the delivery address to sign for the delivery and check for damage when it arrives. If you give the trucking company permission to leave the delivery without your inspection, you will assume all liability for any damage or loss.
Commercial Address Deliveries
Our standard LTL pallet shipping rates require a commercial delivery address, which is the preferred method.
Hold for Pick-Up at the Nearest Trucking Depot
Shipments can be picked up at your local freight terminal if you do not have an acceptable safe way to offload the package, or if it is too difficult for a Tractor-Trailer to access your proposed location. Please give us instructions at the time of ordering.
Residential Address Deliveries
There is an extra shipping charge for residential deliveries. Shipments can be delivered to a residential address if someone is available to offload the package or curbside drop off arrangements are made prior to delivery. We reserve the right to collect any unforeseen fees that may have occurred at the time of delivery by using additional services such as a power lift-gate to assist the offload or if any excessive time charge was required.
Tracking for all items, will not be available until after the item is shipped. You will be emailed a tracking number with all your proof of purchase information.
GST will apply.
No state sales tax is collected.